Privacy Policy
Effective Date: 14/02/2025
1. Introduction
Verde Garden Services Ltd ("we," "us," or "our") is committed to protecting your privacy in compliance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This Privacy Policy explains how we collect, use, and protect your personal information when you use our gardening services, website, and interact with us.
2. Information We Collect
We may collect the following types of personal data:
- Contact Information: Name, phone number, email address, and postal address.
- Service Information: Details about your garden, preferences, and services requested.
- Payment Information: Billing details (processed securely via third-party payment providers).
- Website Usage Information: IP address, browser type, and cookies (if applicable).
3. How We Use Your Information
We use your personal data to:
- Provide and manage our gardening services.
- Communicate with you about bookings, services, and inquiries.
- Process payments and send invoices.
- Improve our website and services.
- Comply with legal and regulatory obligations.
4. Legal Basis for Processing
We process your personal data under the following legal bases:
- Contractual necessity: To provide our services and fulfill agreements with you.
- Legitimate interests: To manage and improve our business operations.
- Legal compliance: To meet legal and regulatory obligations.
- Consent: Where applicable, for marketing communications (which you can opt out of at any time).
5. Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
- Service providers assisting in delivering our services (e.g., payment processors, delivery services).
- Law enforcement or regulatory bodies if required by law.
- Third parties where necessary for legal compliance or business operations.
6. Data Security
We take appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.
7. Your Rights
Under UK data protection laws, you have the right to:
- Access, update, or delete your personal data.
- Object to processing or request data portability.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.
8. Retention of Data
We keep your personal data for as long as necessary to provide services and comply with legal obligations. When data is no longer required, we securely delete or anonymize it.
9. Cookies and Tracking Technologies
If our website uses cookies, we will provide a separate cookie policy explaining their use and how you can manage preferences.
10. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Verde Garden Services Ltd
86-90 Paul Street
London
England
EC2A 4NE
Email: admin@theverdegarden.com
Phone: 07500 448455
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect legal or operational changes. Any significant changes will be communicated to you where required by law.
By using our services, you agree to the terms outlined in this Privacy Policy.